Why call on our customer support?
Call on us if your I(o)T solutions do not run as smoothly as they should and you urgently need professional support. We are here to help you quickly troubleshoot problems.
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Our services
- Provisioning: We get you geared up for smooth operations in no time, and can deliver via AWS, Azure, and many other platforms.
- Monitoring: We keep tabs on your solution, tracking availability, events, scalability, and risks to keep it running and downtime at bay.
- Troubleshooting: Let others worry about bugs, backups, incidents, or changes. We’re here to help by handling all your inquiries.
- Testing: We’re also there behind the scenes, conducting regular tests to ensure compliance with your service level agreement (SLA).
- Reporting: We got your back – and provide a monthly report on your SLA and system usage to prove it.
Operations & support: three small steps to one huge benefit
Design
- We assess your requirements.
- We team up with you to find the support option that best suits your needs.
Build
- We accommodate additional requirements.
- We support you during the transition.
Operate
- We keep your IoT solution up and running.
- We help you troubleshoot issues on the fly.
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