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Lift Manager

Monitor performance and optimize maintenance with the Lift Manager by Bosch.IO and TÜV SÜD

Get insights into the lifts in your building

The number of high-rise buildings is rapidly growing as a result of urbanization and the demand for more office and living space. Lifts are a critical part of a multistory building’s infrastructure. In seeking to ensure their safe and reliable functioning, building owners and maintenance service providers face many challenges, ranging from the lack of operational transparency to the shortage of skilled technicians.

This end-to-end IoT solution for lift monitoring, developed by Bosch.IO and TÜV SÜD, helps to monitor lift operations and maintenance activities. It provides valuable insights into lift usage patterns, optimizes lift servicing, and helps prevent breakdowns.

The Lift Manager is part of the Connected Building Services, which is built on top of the Bosch IoT Suite. This set of solutions delivers comprehensive information on how building infrastructure is performing straight into the hands of building owners and facility managers.

Lift Manager
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What are the benefits of the Lift Manager?

Easy installation

Noninvasive retrofitting of existing lifts, regardless of brand or model.

Operational and maintenance transparency

Real-time and historical data presented in graphical form provides a clear picture of how lifts are functioning and their service history. Lifts in different buildings can be easily monitored and benchmarked through a single interface.

Cost savings

Optimized upkeep and servicing ensure cost-effective operations. Thanks to real-time anomaly detection and predictive analytics, costly fixed-schedule maintenance can be eventually replaced by maintenance on demand.

Minimization of downtime

The system can predict and quickly detect breakdowns. Eliminating a likely cause of a breakdown before it occurs and providing instant notifications of critical events help reduce downtime to a minimum.

Increased safety

Centralized tracking of operational anomalies and maintenance lapses ensures higher safety standards.

Why should you choose the Lift Manager?

The Lift Manager stands out as a solution that brings high benefit with low investment of time and effort on your part. First of all, it is an end-to-end IoT solution comprising sensors, software, and services. This means that we take care of everything for you – selecting optimal hardware and then installing and linking it to the Connected Building software. On top of that, you get access to the know-how and services provided by recognized experts in the lift domain. This is ensured by the partnership between Bosch.IO and TÜV SÜD, an independent lift inspection and certification organization. TÜV SÜD brings a wealth of practical knowledge in lift operation and troubleshooting, based on years of experience. Their technical specialists have conducted hundreds of thousands of onsite lift assessments and accumulated a vast amount of data on functioning and breakdowns for different types and brands of lifts worldwide. Combined with Bosch’s proven expertise in the IoT domain, this has enabled us to develop a truly comprehensive AI-backed solution complete with monitoring, anomaly detection, and the algorithms to predict – and prevent – possible lift malfunctions.

Lift Manager solution components


For the Lift Manager, we use a compact and robust Bosch integrated sensor device customized specifically for harsh industrial environments. This device contains various sensors – environmental, light, and acoustic sensors; magnetometer, accelerometer, and gyroscope – and can track a multitude of lift parameters. To monitor lift car leveling, a laser range finder is used. A gateway device serves as a bridge to connect sensors with the cloud; it also enables edge computing capabilities.

Sensors and gateways can be easily and quickly installed on the lift car top. This noninvasive installation is straightforward, fuss-free, and enables a retrofit of any lift, regardless of brand.


The Lift Manager is provided as a cloud-based SaaS (Solution as a Service). Its intelligent software collects readings from sensors installed on the lift car and structures and analyzes the data. These results are then visualized and presented in graphical form.

The graphical dashboard provides a full overview of lift performance and maintenance activities. It delivers event notifications and alerts operators to incidents such as abnormal vibrations, stuck doors, or a lift car leveling outside of the accepted range. It also provides valuable insights, displaying utilization, maintenance, and other trends. Predictive analytics is applied to show the remaining time to downtime and give recommendations as to which specific maintenance activity should be carried out to prevent a breakdown.

Importantly, the system provides open APIs to allow integration with third-party solutions. This ensures easy linking to existing BMS systems and supports future scalability of the solution.

The dashboard is available through a web browser, which means that facility managers and lift maintenance staff can access it on their laptops or tablets anywhere, anytime.

At the heart of the solution is the Bosch IoT Suite. This provides unified access in order to connect gateways and sensors, and enables their remote configuration and monitoring as well as firmware/software updates over the air. As a result, it takes minimal effort to run the Lift Manager.


Our solution comes with a comprehensive set of services:

  • Installation of sensors
  • Onboarding of the lifts to the Connected Building system
  • System customization and integration with the existing Building Management System (BMS)*
  • Training of system operators*
  • Replacement of sensors when necessary

*Optional, not part of the standard package.

Key features of the Lift Manager

Centralized interface

A unified dashboard for all the lifts in the building or in the cluster of buildings enables central tracking of anomalies and maintenance lapses. This improves operational transparency and efficiency, and reduces response time.

Condition monitoring

The system tracks each lift’s status and monitors lift parameters such as physical condition, utilization, and ride comfort. Operators can see real-time data and historical trends.

Notifications and escalations

The system notifies support staff of critical events and, if necessary, escalates an issue to maintenance staff.

Predictive maintenance

Upon evaluating the data collected from lift operations, predictive analytics is applied to forecast faults. This enables better targeted maintenance planning, thereby saving costs on building operations and minimizing lift downtime.

Maintenance tracking

The system monitors the duration of maintenance checks, tracks their lapses, and compares lift performance before and after maintenance.

Disclaimer: The Lift Manager cannot and must not be used to replace any safety or emergency functions of the lift. As it is completely independent from the lift and its constituting components, it does not in any way replace nor modify any functions of the lift.
Contact us to inquire on the solution availability in your country.

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