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White paper

How the IoT helps retailers improve efficiency and customer experience

20 min (19 pages)

How the IoT helps retailers improve operational efficiency and customer experience

Retailers are currently evaluating models of how they can use IoT technology to reconcile their two strongest drivers: rising consumer expectations regarding service and store experiences; and the need for higher efficiency and cost reduction.

This white paper explores how the IoT helps retailers build a connected store and describes which retail IoT use cases are feasible.


  • Technology push and market pull: digitization trends within the retail industry
  • The connected retail store: use cases from in-store equipment and parking lot monitoring, to energy optimization, building management, and security
  • When implementing IoT in retail: which technical functionalities should a solution have?
  • Bosch.IO Retail: An integrated approach for retailers

Read the white paper


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